FAQs Page
Frequently Asked Questions
One2Five.club is a platform dedicated to connecting reviewers with leading brands, our members are invited to test leading products for free or at reduced cost in exchange for sharing their honest evaluations.
Is there any cost involved in joining One2Five.club?
No, signing up is completely free and no membership fees are involved. Some of our campaigns involve purchasing products which will be communicated during tester selection.
How do I get matched with brands?
Our team will reach out to our members when we have campaigns available. We strive to match you with brands that meet your interests.
How can I test a One2Five product?
To start testing products, sign up and our team will be in touch with available campaigns
What does a One2Five product test involve?
When you are selected for a campaign, we will share with you exactly what that campaign involves. Usually, you will be required to leave reviews on key sites and possibly create some social media buzz.
What should I keep in mind when writing a review?
Ensure your review is honest, detailed, and informative. Mention both the pros and cons of the product, and avoid any offensive or inappropriate language.
I have additional questions about the procedure and participation in the test. Who can I contact?
You can contact One2Five support via the contact form on this site.
What do I do with the product at the end of the test?
Refer to the specific instructions given by One2Five for each test. Some tests may require you to return the product, while others may allow you to keep it.
How do I know my registration was successful?
You will receive an email confirmation of your registration data.
How will I know if I have been selected to participate in a product test?
We will notify you via email.
How often do you conduct product tests?
The frequency of product tests varies depending on the availability of products from various brands.
Why was I not chosen as a tester?
Unfortunately, we have limited products for each test so not everyone can participate in all campaigns. Don’t fret, however, there are plenty of opportunities!
How many people participate in a test?
The number of testers varies depending on the specific requirements of each test.
A reputable courier or shipping service will deliver the product to your specified address.
What happens if I do not accept the delivery?
If you don’t accept the delivery, the product may be returned to One2Five, and you may be disqualified from participating in the test.
What should I do if I don't receive my product?
Contact One2Five support to report the issue and seek assistance.
I have received the product. What happens now?
Begin testing the product and follow the guidelines provided for the evaluation process.
What information will I receive when I participate in a test?
You will receive instructions on how to use the product, the duration of the test, and guidelines for writing your review.
The test product is not working/I need help with installing the product. Who can I contact?
Contact One2Five support or refer to the product manual for assistance. You can also reach out to the product manufacturer for technical support.
Do I have to mention in my review that I received the product for a product test?
Yes, it’s essential to disclose in your review that you received the product as part of a product test to maintain transparency and comply with applicable regulations.
Can I also write negative reviews?
Yes, you can write negative reviews as long as they are honest, constructive, and based on your genuine experience with the product.
Does my review have to be different on different platforms?
While it’s not mandatory to write a unique review for each platform, it’s recommended to tailor your review to the specific audience and guidelines of each platform.
What happens if I don't write a review?
If you don’t write a review, you may be disqualified from future testing opportunities, and One2Five may take appropriate action, such as requiring you to return the product.